Frequently Asked Questions
Discover everything you need to know about shopping the world of Christopher John Rogers.
How do I determine my size in Christopher John Rogers collections?
Our garments are tailored to reflect specific silhouettes ranging from oversized to body-conscious. We provide detailed size charts on each product page, and we recommend comparing these measurements to a similar item you already own for the best fit.
What is your return policy for luxury apparel?
We accept returns on unworn, unwashed, and unaltered items with all original tags attached within 14 days of delivery. Please note that certain evening wear and custom pieces may be marked as final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the value of the order.
How should I care for my CJR statement pieces?
Due to the artisanal construction and high-quality fabrics used in our collections, most items are dry clean only. Specific care instructions are located on the internal care label of each garment.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure timely delivery. You may request a cancellation within one hour of placement; however, once an order has entered the fulfillment stage, we are unable to make modifications.
Are your collections produced sustainably?
We are committed to quality over quantity, producing limited runs to minimize waste. We work closely with skilled manufacturers to ensure ethical production standards and the longevity of every piece we create.